Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly.
Streamline how you administer and maintain Jira and minimize clutter for end-users and administrators.
Step-by-step instructions on how to get certified in Jira, Jira Service Management, Confluence, and more Atlassian products. Grow your career with these professional credentials that showcase your expertise and product knowledge.
Learn to use work estimation metrics and time tracking features to plan and allocate resources wisely.
Learn the tools and practices that will help you stand out as a software development manager and gain skills that matter to employers.
Atlassian University offers training courses to help you learn as an individual or team, Certifications to help you grow your career, and in-product apps to help you learn without leaving your Atlassian software.
Automate repetitive tasks and generate new ideas with Atlassian Intelligence.
Learn advanced workflow features and commonly used workflow configurations such as statuses and transitions. Then, improve your team’s processes by creating custom workflows.
The Managing Jira Projects for Cloud certification covers the skills needed to create and configure a Jira project according to your team's requirements. First, take the courses to understand the concepts and skills that will be covered in the exam....
This full-day live instructor-led course continues from Jira Administration Part 1 to help your team tackle more advanced administration tasks. Your team will learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study,...
Share helpful articles and let customers self-serve with a Confluence knowledge base.
Learn to use color coding to help your team quickly differentiate between work items on your Jira board, and organize the layout so key details pop.
Automate manual tasks without writing code to save time, clean up Jira projects, enforce process consistency, and more.
Learn Confluence Data Center basics and advance collaboration, productivity, and knowledge management. Organize pages so they’re easy to find later and use macros to make beautiful, functional content.
Learn to follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more.
Become familiar with the common responsibilities of company-managed and team-managed project admins.
The following short, self-paced courses will help you customize Jira software projects according to your team’s needs.
Manage service projects in Jira Service Management.
Search and automate in just a few steps — no JQL required.
Easily find your team’s goals in Atlassian Home or from direct links in Jira, search for goals, and stay up-to-date on progress with notifications. Then, share goals with your entire organization.
Learn about the Jira Service Management features and configurations that can help you improve customer experience, manage incidents, and simplify your work as an agent.
Identify obstacles, measure progress and performance, and keep an eye on everything happening in Jira.
Customize your help center and portals, explore how customers can communicate with your service team, and make choices about how to receive customer requests. You’ll also learn how to configure internal and external notifications and use forms to collect customer...
Design software projects according to your team’s needs.
