What is an IT support manager?

IT support managers handle IT-related requests from across the business that might range from “I need a new laptop” to “We’re having a service outage.”

Similar titles:

ITSM administrator
Incident manager
Help desk manager
IT service manager
Technical support manager

$93,591

average yearly salary in the U.S.*

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How the Atlassian IT team keeps their backlog clean | Success Central

Atlassian support teams created solutions to manage unpredictable request volumes, and we think their solutions offer an excellent model for support teams in any industry.