This free, 55-minute Atlassian University Live webinar will demonstrate how to finely control access at the issue level in Jira. Learn the most common use cases for issue security in Jira, and how to meet business requirements with step-by-step configuration examples. ... jira, issue-level security, security in jira, jira issues, jira projects,...
Search Results: jira cloud service management
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Get certified as a Jira Project Administrator in Jira Server. Certified Jira Project Administrators are the power users who know how to configure projects and boards, customize workflows, and manage project permissions in their organization's Jira Server or Data Center instance. ... This exam is now retired. It was replaced by ACP-610: ...
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Find answers to some of Atlassian University’s most frequently asked technical and lab questions. Learn how to log in to a lab environment, troubleshoot your connection, and verify our system requirements. ... Get answers to common technical questions about training and labs from Atlassian University. For questions about the training program...
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Conquer Confluence permissions: Learn a step-by-step approach to meeting business requirements, along with designing, configuring, and testing your solution in Confluence. ... confluence administrator, confluence admin, confluence, confluence permissions ... Events ... Recorded Atlassian University Live Webinar ... Watch...
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Unleash team potential Solve collaboration challenges within and among teams and meet a wide variety of needs with an integrated, scalable Atlassian Cloud toolkit that updates automatically and seamlessly. Atlassian Cloud tools support customization, automation, integration, and insight-gathering. After this course, you’ll be able to: Describe...
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This full-day live instructor-led course continues from Jira Administration Part 1 to help your team tackle more advanced administration tasks. Your team will learn complex schemes, advanced workflow configurations, and board and sprint permissions. Structured around a business case study, this training course provides your team with applicable,...
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Find answers to some of Atlassian University’s most frequently asked Certification questions. Learn how to pay for and schedule your exam, maintain your certification, and what types of credentials Atlassian offers. ... find, how do i, fix, broken, faq, faqs, help, certification, skills badge, bundles, PSI, Certmetrics, enroll, issue, problem,...
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Support teamwork and flexibility Follow agile principles to successfully implement DevOps practices, then coordinate a suite of Atlassian Cloud products for greater collaboration and trust, higher-quality solutions, faster releases, and more. After this course, you’ll be able to: Explain the principles of agile and DevOps and how Atlassian...
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Jira Administrators are responsible for configuring Jira Software, Jira Work Management, and/or Jira Service Management, plus related apps and third-party tools. They manage global settings including users and groups, roles, global permissions, and schemes. Additionally, they create projects, set up project permissions, and assign Jira Project...
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Deepen your knowledge of service projects and start navigating like a pro. Learn how to manage your queue, work with issues, and resolve customer requests.
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Create good habits Consistently using Jira Service Management to prioritize, organize, and communicate will help you reach your potential and improve the customer experience. Apply best practices when communicating with your team to improve internal processes. After this course, you’ll be able to: Build your daily Jira Service Management habits...
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...assignments, and issue priorities with queues. Then, track an issue's progress from beginning to end with workflows. After this course, you’ll be able to: Access queues within Jira Service Management and star important queues. Understand common issue fields and how issues are assigned. Communicate efficiently with customers, resolve customer...
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A proven solution Track and resolve customer requests, keep your team organized, and work efficiently with Jira Service Management. Teams of all kinds can use Jira Service Management to deliver outstanding service experiences. After this course, you’ll be able to: Define basic Jira Service Management terms and understand how the terms relate to...
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Get familiar with the options Before implementing the service desk, take some time to understand the admin and configuration options within Jira Service Management. Admins can edit, modify, and customize the default options to fit the needs of their team. After this course, you’ll understand: The levels of administration in Jira Service...
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How effective teams deliver excellent service experiences Learn how effective teams track tickets, communicate with customers, and resolve requests with Jira Service Management. Jira Service Management includes several project templates, including one for ITSM, to help teams organize quickly. After this course, you’ll understand: How Jira...
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Get a handle on the basics An understanding of IT service management (ITSM) practices and the IT infrastructure library (ITIL) framework will lay the foundation you need to align your organization’s IT services with your business objectives, deliver services efficiently, and continuously improve. After this course, you’ll understand: The roles,...
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## All the training you need to earn your ITSM with Jira Service Management Foundations Certification Complete this series of free courses to prepare to earn your ITSM with Jira Service Management Foundations Certification credential – or mix and match the courses you need to brush up your skills. **About Atlassian Certified Associate - ITSM...